Privacy Policy

Information We Collect

When you phone us about service, we may collect your name, phone number, the service location, details about your equipment and the problem you are having, and anything else you choose to tell us.

When you browse this website, basic technical information may be gathered automatically, such as browser type, device type, pages visited and a general location based on your IP address.

How We Use Your Information

We use the information you provide to answer questions, diagnose and repair equipment, prepare pricing, arrange service visits and keep records of the work done.

We may also use it to follow up on completed work, help with equipment registration steps and improve our services and this website.

Cookies and Tracking

This website may use cookies and similar tools to understand how visitors use it. You can set your browser to refuse cookies, though some features may not work as intended.

How We Share Information

We do not sell your personal information. We share only what is needed to complete your service, for example with equipment manufacturers for registration, parts suppliers or permitting offices when a job requires a permit.

We may also share information with service providers who help run our business, and when required by law or to protect our rights or someone's safety.

Data Security

We take reasonable steps to protect the information you give us. No method of storage or transmission is completely secure, so absolute security cannot be promised.

Your Choices

You may ask what personal information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Reach us by phone at the number below to make any of these requests.

Third-Party Links

This website may link to sites operated by others. We are not responsible for their content or privacy practices.

Children's Privacy

This website is meant for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may revise this Privacy Policy from time to time and will update the date at the top of the page when we do.